Customer Service Representative

About The Company:

Uber Technologies Inc. is an American multinational online transportation network company headquartered in San Francisco, California. It develops, markets and operates the Uber mobile app, which allows consumers with smartphones to submit a trip request which is then routed to Uber drivers who use their own cars. As of May 2016, the service was available in over 66 countries and 449 cities worldwide.

Uber is evolving the way the world moves. By seamlessly connecting riders to drivers through their apps, they make cities more accessible, opening up more possibilities for riders and more business for drivers.

Website: www.uber.com

Job Location: Kolkata

Desired experience: Fresher

Course Specialization: All Graduates

Batch: 2016/2017

Training/Probation Period: None

Salary: INR 1.44 LPA

Bond: None

Tentative date of Joining: Immediate

Tenative date of interview: Will be communicated post registration window is closed

* The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Job Description and Skill Required:

The job will be a customer facing role where the person will be the representing Uber and helping the customers book a ride through the Uber App.

Major job responsibilities as a Customer Service Representative:

- Operate Tablet enabled kiosk to book Uber cabs for customers

- Resolve customer queries and support them with any problem

- Manage the kiosk

- Communication: Shpuld be fluent in English and Bengali

Interview Process:

- Multiple Face to Face Interviews.