Customer Service Representative

About The Company:
Parts Avatar is a Canadian aftermarket automotive parts retailer. Our vision is to be an international leader in the online automotive and recreational vehicle parts industry. We offer a wide range of brand name products tailored to any budget, Parts Avatar prides itself on providing exceptional customer service, competitively priced products, with fast delivery from our Canadian based warehouses.

Website: https://www.partsavatar.ca

Job Location: Gurgaon

Desired Experience: Freshers

Course Specialization: Any Graduate

Passout Batch: 2020

Salary: INR 2.16 LPA - INR 3.6 LPA
(The final CTC will depend upon candidate's performance in the interview and will be at the company's discretion)

Tentative Date Of Interview: Will be communicated post registration window is closed

Tentative Date Of Joining: Post Completion of their graduation

* The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Job Description:
- Deliver excellent customer service while meeting the needs of all our chats, emails and telephone queries of the customers.
- Utilising the computer system to look up for the compatible parts for the customer’s requirement.
- Ensuring the customers that parts orders are correctly filled and delivered in a timely and efficient manner.
- Effectively communicating product features, benefits and warranty policy information to the customers.

Skill Set Required:
- Excellent Communication skills in English - reading/writing/listening
- Knowledge in automotive parts domain
- Knowledge of delivering a high level of customer services
- Proficient knowledge of Automotive repairs and sub systems functionality

Last Date To Apply: 27/04/2020

Interview Process:
- Typing Test Round
- HR Round