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Hilti India Pvt Ltd

Customer Service Representative

Hilti India Pvt Ltd

0 - 2 Years   |   Confidential   |   Gurgaon
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Job Description
About the Company:

They are world-wide suppliers of system solutions in the field of positioning, fastening, demolition and construction chemicals. A world technological leader with operations in more than 120 countries all over the world, 9 production plants and 18,000 employees."

Websitewww.hilti.in

Profile Offered: Customer Service Representative

Job Location: Gurgaon

Course Specialization: Any Graduate/Post Graduate

Desired Experience: 0 - 2 Years

Roles and Responsibilities:

 

  • To efficiently handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Responsible for receiving and processing inbound calls, faxes, emails, chat function, repair and technical inquiries from both customers and field sales personnel.
  • To build sustainable relationships of trust through open and interactive communication .
  • Keep records of customer interactions, process customer accounts and file documents.
  • Support sales team in creating quotations, order entry and support general inquiry. Utilize situation selling skills to convert prospects into buying customers to support Hilti's growth strategy.

 

To know more,please visit www.naukri.com/job-listings-Customer-Service-Representative-Hilti-India-Pvt-Ltd-Gurgaon-0-to-2-years-050619005842?src=cluster&sid=15603225761879&xp=6&px=1


Education:

B.Sc., B.Tech/B.E., M.Sc., M.Tech./M.E.

Work Experience:

0 - 2 Years

Salary

Confidential

Industry

ITeS/BPO

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