Customer Service Executive

About The Company: PromOn was conceived as a result of a missing social link between Businesses (merchant) and consumers. While Businesses have ample options to market themselves online, the marketing seldom involves engagement and doesn’t leverage the power of word of mouth via social media. PromOn bridges this gap and creates a mutually ripe relationship between the merchant and the customer, where customer participation is the prime focus. In the burgeoning market of deals, where offers are doled out randomly, in a one-dimensional flow, Promon offers customers a chance to engage with the brand, thereby adding more value to the offer given out by the merchant. 

Website: www.promon.in

Salary Details: INR 1.44 LPA - INR 2.16 LPA

Desired Experience: 0.6-1 Years

Tentative Date Of Interview: Will be communicated post registration window is closed.

Tentative Date Of Joining: Immediate

Job Description: 

Responsible for Managing Customer Reservations via Portal.

Inbound and Outbound Calls.

Customer Feedback Collection.

Solving Queries.

Handling Escalations.

Skills Required: 

Need excellent verbal and written communication skills in English.

Interview Process: Telephonic, HR and Technical.