Customer Service Engineer
SAMRAT IRONS PRIVATE LIMITED
0 - 2 Years
|
1.7 - 2.5 LPA
|
Kurnool
The esteemed journey of the Samrat Group started in 1990, when the founder, Late Shri Gyan Chandra and his son Mr Raja Jain, established a distribution company, characterizing the very beginning of the group's unfaltering success. Samrat Group has strategically diversified and stands proud as a multi-products and services conglomerate. The journey from a humble beginning to expanding presence across Andhra Pradesh & Telangana and now crossing the borders to Myanmar has been rewarding. With induction of the third generation leadership, the group continues to grow by leaps and bounds.
The group has completed 25 glorious years and over the period, we have associated with various multinational brands like Philips, Motorola, Johnson & Johnson, Nokia, Titan, Vivo, Google and Tata Steel. Our forte is delivering products at a competitive price with unparalleled levels of quality, reliability & outstanding customer service.
The group has set forth a remarkable growth in sales through its wide network of channel partners across the territory.
As we work towards building integrity and develop a venture away from status quo, with the conviction to make fundamental changes and drive operational excellence, we are well on our way to LEVEL NEXT.
Website: www.samratgroup.com
Profile Offered: Customer Service Engineer
Job Location: Anantapur, Kurnool
Course Specialization: Diploma in Any Specialization, B.Tech/B.E. in Civil
Desired Experience: 0 - 2 years
Roles and Responsibilites:
Understand Sales and Marketing plans from superior
Provide technical support to consumers, dealers, and other employees of the organization on product, architecture & other related activities
Conduct site visit as per requirement from the customers and advise them on structural best practices
Guide customers in getting design details for their house construction
Conduct workshops/ presentations for customers to enhance their awareness on good construction practices, use of material etc.
Regularly visit Architects and Engineers to:
Build mutually beneficial relationships.
Provide inputs on optimizing the material/ rebar consumption.
Explain about the benefits of using product.
Imparting training to masons and bar binders on construction practices.
Support the Sales & Marketing team in responding to queries/ complaints of consumers.
Regularly provide technical insights to the Sales & Marketing team.
People / Self Development.
Regularly conduct knowledge sharing sessions to enhance product / technical knowledge of the Sales & Marketing teams.
Participate in performance reviews; other knowledge sharing sessions.
Incorporate feedback provided in regular day-to-day working.
Initiatives.
Support implementation of initiatives for improvement in the current systems & processes.
Education:
B.Tech/B.E., Diploma 3 Yr.
Work Experience:
0 - 2 Years
Salary
1.7 - 2.5 LPA
Industry
Manufacturing
