IQOR - Customer Interaction Associate - Noida
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Home keyboard_arrow_right Jobs in India keyboard_arrow_right Fresher Jobs keyboard_arrow_right Fresher Jobs in Noida keyboard_arrow_right Customer Interaction Associate
IQOR

Customer Interaction Associate

IQOR

0 - 2 Years   |   2.2 - 4 LPA   |   Noida
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Job Description
About the Company:
We are one of the largest and most respected providers of business process outsourcing and product support services in the world. Our team of 32,000 employees, spanning the globe from locations in 17 countries, continues to grow and with that so does our need for exceptionally talented personnel. We partner with many of the worlds best-known brands to deliver customer support solutions and aftermarket services from customer care and receivables management to product diagnostics and repair services. When you become part of our iQor family, you're not just accepting a job but an invitation to further advance your career and build leadership skills for the future.

Website: www.iqor.com

Profile Offered: Customer Interaction Associate

Job Location: Noida

Course Specialization: Any Graduate

Desired Experience: 0 - 2 Years

Roles and Responsibilities:
Processing payments on past due or delinquent accounts.
Meeting collection targets in terms of dollars per contact or any relevant metrics and efficiencies.
Educating customers of financial standing of account such as the total balance owed, past due amount, last payment made and etc.
Assisting customers in setting up payment arrangement plans based on customers account eligibility and requirement.
Offering advice or educating customers in helping their account becomes current and prevent the account in going to collections.
Reviewing terms and conditions of payment arrangement.
Identifying customers with repetitive contacts and escalating any kind of threats from customers like ( CEO, BBB, Legal and etc. )
To know more,please visit www.naukri.com/job-listings-Customer-Interaction-Associate-US-Voice-Process-iQor-India-Services-Private-Limited-Noida-Sector-63-Noida-0-to-2-years-250719000005?src=jobsearchDesk&sid=15706013904461&xp=7&px=1


Education:

B.Tech/B.E.

Work Experience:

0 - 2 Years

Salary

2.2 - 4 LPA

Industry

ITeS/BPO
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