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Customer Experience Manager

HungerBox
1-5 years  |  1.8-2.4LPA  |  Bangalore

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Job Description

About Us:

Wouldn't it be just great if everyday food had some amazing choices? Maybe you feel like a North Indian meal on some days and Mexican salads or Schezwan noodles the next. Fortunately, you don't have to look far.
Welcome to HungerBox. Great meals, a variety of cuisines and curated kitchens come together everyday to prepare a menu to suit your palate. Be it at your home or office, let your food match your mood.
HungerBox. Make everyday interesting.

Website: http://www.hungerbox.com/

Salary: INR 1.8 LPA – INR 2.4 LPA(negotiable)

Job Location: Bangalore

Desired experience: 1-5 Years

Tentative date of interview: Will be communicated post registration window is closed

Tentative date of joining: Immediate

Job Description:

Reponsibilities:
- Gather requirements from across the business to create and execute plans.
- Ensure products are easy to use, insightful and represent HungerBox as a truly digital company.
- Measure customer feedback throughout the process and make changes based on needs.
- Produce documents, payment methods and contract terms.

The person should be:
- An influential Customer Experience Manager.
- Proactive in driving change to ensure a first class customer experience.
- Knowledge of sales processes and fulfillment processes would be advantageous.

Interview Process:

1) Technical Interview
2) HR Interview

  • Job Responsibilities: Customer Experience Manager
  • Education: B.A., B.Com., B.Sc., B.Tech/B.E., BBA
  • Work Ex: 1 - 5 yrs
  • Salary: 2.4 Lacs
  • Industry: IT

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