Customer Experience Manager

About Us:

Wouldn't it be just great if everyday food had some amazing choices? Maybe you feel like a North Indian meal on some days and Mexican salads or Schezwan noodles the next. Fortunately, you don't have to look far.
Welcome to HungerBox. Great meals, a variety of cuisines and curated kitchens come together everyday to prepare a menu to suit your palate. Be it at your home or office, let your food match your mood.
HungerBox. Make everyday interesting.

Website: http://www.hungerbox.com/

Salary: INR 1.8 LPA – INR 2.4 LPA(negotiable)

Job Location: Bangalore

Desired experience: 1-5 Years

Tentative date of interview: Will be communicated post registration window is closed

Tentative date of joining: Immediate

Job Description:

Reponsibilities:
- Gather requirements from across the business to create and execute plans.
- Ensure products are easy to use, insightful and represent HungerBox as a truly digital company.
- Measure customer feedback throughout the process and make changes based on needs.
- Produce documents, payment methods and contract terms.

The person should be:
- An influential Customer Experience Manager.
- Proactive in driving change to ensure a first class customer experience.
- Knowledge of sales processes and fulfillment processes would be advantageous.

Interview Process:

1) Technical Interview
2) HR Interview