Customer Care Executives

About the Company:
Greendust started during recession of 2008, today we are not only the biggest value brand in India but also are India’s #1 reverse supply chain with all large OEM, Retailers, and e-commerce companies as our customers including LG, Samsung, Haier, Toshiba, Acer, Philips, Electrolux, Lenovo, Whirlpool, Panasonic, Black & Decker, HP, Dell, Onida, Amazon.com, ebay.com, infibeam.com, futurebazaar.com, NeXT, PlanetM, and many more. We have built a stellar team of experienced professionals who have deep domain expertise in returns management and know how to successfully do business in India.Most important for us is the fact that we have a Green DNA with its four strands being Reduce, Repair, Reuse, and Recycle. The 4%-5% returns that would have gone into the environment as scrap or waste we painstakingly nurse back to ‘better then new’ and reduce the impact on the environment. We are proud to say that we are making a difference - one product at a time.

Website: http://www.greendust.com/

Desired Experience: 2 - 3 years

Tentative date of joining : will be communicated post registration window

Salary : INR 1.20 – 2.16 LPA

Job Description and Skill Set Required:
-Inbound, Domestic Voice Process.
-Day Shift
-Solve customer problems and query
-Upload the information on the system
-Work  closely with team members to solve customer problems.
-Ensure uniform customer experience through standardized processes.
-Call handling and call center processes.

Interview Process:
-HR Round
-Interview with Reporting Manager
-Interview with HOD