Customer Care Executive

Founded by a set of seasoned professionals with an aim to amalgamate global standards and quality to Indian Real Estate Industry, the Group showcases a profound experience of multiple decades in stock market and financial services sector. Signature Global Group's promoters have diversified to leverage their expertise of customer delight and transparent ethics into real estate.

Website: www.signatureglobal.in

Profile Offered: Customer Care Executive

Job Location: Delhi NCR

Desired Experience: 0 - 4 Years

Course Specialization: Any Graduate - Any Specialization

Roles and Responsibilities:

• Communicating with customers through various channels like emails, phone call, mobile chat.
• Interact with customers to provide information and assistance.
• Interact with operations team and courier partner for customer related queries.
• Achieve productivity standards and goals while maintaining the highest level of customer service.
• Maintaining a positive, empathetic and professional attitude towards customers at all times.
• Responding promptly to customer inquiries.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Keeping records of customer interactions, transactions, comments and complaints.
• Escalating the customer complaint to the right department as and when required.
• Ensure customer satisfaction and provide professional customer support.

To know more,please visit www.naukri.com/job-listings-Customer-Care-Executive-Signature-Global-India-Pvt-Ltd-Delhi-NCR-Gurgaon-0-to-4-years-130419002126?src=simJobDeskJD&xp=1