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Grape Services Pvt. Ltd

Customer Care Executive

Grape Services Pvt. Ltd

0 - 2 Years   |   0.84 - 1.8 LPA   |   Kolkata
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Job Description

About The company:

GSPL is an ISO 9001-2008 certified company with experienced and qualified manpower of 100 professionals. Our company is one of the few companies that can boast of services encircling the entire scale of BPO sector. GSPL is promoted by professionals who are occupied in dealing with customers with value-added services for half a decade according to their requirements. Our objective is to work with you, to listen to you and quickly to learn and propagate information that is essential for your specific requirements. This, united with our exceptional management and incomparable client service, enables us to move ahead with intellectual strength and execution speed on your project from the initial stage. A debt-free company, GSPL’s corporate profile sits very well with clients and partners alike. Our Director Mr Vikram Singh Gandhi has started his career way back in 2002 as a caller, he has worked for different companies in different hierarchy and with ample of experience gathered he has formed this company in 2009. 
He has great experience and expertise in this sector and his technical knowledge is a key asset to us, we as a team under his guidance has exhaled in this sector. He is a perfect balance of professional and friendly natured person who is aware of the hard work, intelligence and the core values which are required for this industry. Under his umbrella all challenging target becomes easy to achieve.

Website address: www.grapeservices.net

Job Profile: Customer Care Executive

Job Location: Kolkata    

Desired experience: 0-2 Years

Course Specialization: Any Graduate/ Post Graduate

Probation Period: 6 Months

Training Period: 7 Days

Salary: INR 84K per annum – INR 1.8 LPA

Bond: None

Date of Joining: Immediate

Tentative Interview Date*:  Will be communicated post registration window is closed

*The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Job Description:

-Customer care job for Google map B2B(Business to Business) process.
-Candidates just need to fix an appointment with the decision maker/authorized person.

- Book an appointment from the business person for fixing up issues with their Google Map listing page with the authorised technician.
-IT is a B-B process, so the candidates have to come from Monday to Friday.

Skills Required:

-Should be good communication in English*
-Should have good Convincing Skills
-Should be a good listener
-Fresher and Experienced both are welcome

-Quick Learner

-Team Player

Campaign:  UK Shift (1pm – 9:30pm)

Working Days: Monday to Friday

Interview Process:

- HR Interview

-Operations Round

-Director Round

 

Job Responsibilities:

Customer Care Executive

Education:

B.A., B.A.(Hons.), B.Com., B.Com.(Hons.), B.E-Com., B.Sc., B.Sc.(Hons.), B.Tech/B.E., BBA, BCA, M.A., M.A.(Hons.), M.Com.(Hons.), M.Sc., M.Sc. (Tech.), M.Sc.(Hons.), M.Tech./M.E., MBA, MCA, P.G.D.B.A, P.G.D.B.M., P.G.D.C.A

Work Experience:

0 - 2 Years

Salary

0.84 - 1.8 LPA

Industry

IT

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