Customer Care Executive
Fabindia Overseas Pvt Ltd
0 - 1 Years
|
2.2 - 2.5 LPA
|
Faridabad, Ghaziabad, Greater Noida, Gurgaon, New Delhi, Noida
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Job Description
About the Company:Fabindia is India's largest private platform for product that are made from traditional techniques, skills and hand-based processes. At Fabindia we celebrate India, and endeavour to bring all that we love about India to customers around the world
Website: www.fabindia.com
Profile Offered: Customer Care Executive
Job Location: Delhi NCR
Course Specialization: Any Graduate - Any Specialization
Desired Experience: 0 - 1 Years
Roles and Responsibilities:
- Communicating with customers through various channels like emails, phone call, mobile chat
- Interact with customers to provide information and assistance
- Interact with operations team and courier partner for customer related queries
- Achieve productivity standards and goals while maintaining the highest level of customer service
- Maintaining a positive, empathetic and professional attitude towards customers at all times
- Responding promptly to customer inquiries
- Acknowledging and resolving customer complaints
- Knowing our products inside and out so that you can answer questions
- Keeping records of customer interactions, transactions, comments and complaints
- Escalating the customer complaint to the right department as and when required
- Ensure customer satisfaction and provide professional customer support
To know more,please visit www.naukri.com/job-listings-Customer-Care-Executive-Fabindia-Overseas-Pvt-Ltd-Delhi-NCR-0-to-1-years-280619003125?src=simJobDeskJD&xp=7
Education:
B.Sc., B.Tech/B.E.
Work Experience:
0 - 1 Years
Salary
2.2 - 2.5 LPA
Industry
ITeS/BPO
