Customer Care Executive
Channelplay Ltd
0 - 2 Years
|
0.5 - 2.7 LPA
|
Faridabad, Ghaziabad, Greater Noida, Gurgaon, New Delhi, Noida
Channelplay is one of the India's leading retail marketing companies, working with most of the world's leading telecom, IT and consumer electronics brands on their retail marketing efforts in India. We've grown explosively over the last 9 years of our existence, and currently have over 4000 employees across the country delivering the best in retail marketing to our clients. Channelplay had over Rs. 100 crores in revenue. Please visit our organisation's website www.channelplay.in for more details.
With rapidly growing business we are quickly adding new features and driving innovation in our product. To convert this vision into a reality, we require enough manpower.
Website: www.channelplay.in
Profile Offered: Customer Care Executive
Job Location: Delhi NCR, Gurgaon
Course Specialization: Any Graduate
Desired Experience: 0 - 2 Years
Roles and Responsibilities:
1)Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
2)Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
3)Follow up to ensure that appropriate actions were taken on customers' requests.
4)Refer unresolved customer grievances or special requests to designated departments for further investigation.
5)Register request for reward redemption.
6)Customer verification
To know more,please visit www.naukri.com/job-listings-Walk-In-For-Fresher-Customer-Care-Executive-Gurgaon-Channelplay-Ltd-Delhi-NCR-Gurgaon-Udyog-Vihar-0-to-2-years-080919000491?src=jobsearchDesk&sid=15680074939490&xp=23&px=1
Education:
B.Com., B.Tech/B.E., BFM
Work Experience:
0 - 2 Years
Salary
0.5 - 2.7 LPA
Industry
ITeS/BPO
