Customer Care Executive
Gomechanic.in
0 - 3 Years
|
2.2 - 3.5 LPA
|
Gurgaon
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Job Description
About the Company:GoMechanic is sequoia backed leader in tech-enabled service centers in India. The core proposition being genuine automotive parts, reduced costs and transparency in service delivery.
Our team is obsessed with designing the simplest, transparent, economical (but standard) service delivery for automotives, starting from cars. If you are someone that thrives in simplifying the complex, creating new things and taking contrarian bets before others jump in, we'd love to have you! We have grown to 100+ people, 5+ cities and 100,000+ orders in last 2 years.
Website: www.gomechanic.in
Profile Offered: Customer Care Executive
Job Location: Gurgaon
Course Specialization: Degree/Diploma from any discipline
Desired Experience: 0 - 3 years
Roles and Responsibilites:Attend customer queries.
Inbound & Outbound calling.
Direct coordination with cross functional team members.
Communicate with customers to understand their requirements and need.
Offer solutions based on clients needs and capabilities.
Direct prospects and leads to the sales team.
Update the customer database.
Education:
B.Tech/B.E., Diploma 3 Yr.
Work Experience:
0 - 3 Years
Salary
2.2 - 3.5 LPA
Industry
ITeS/BPO
