Customer Care & Events Executive

About The Company:
Advantage Club is India's largest Corporate Employee Benefits Platform. Founded by alumni of UCLA, Amazon, and Microsoft. Our major verticals are Corporate Perks, Rewards & Recognition, and financial solutions. We are currently partnered with more than 350 corporates, including Concentrix, RBS, Fidelity, Walmart, Amazon, etc., whose employees are offered exclusive privileges through our 10,000 brand partners across categories Advantage club is leading the employee benefits market in India which is pegged at $2 billion and growing. Advantage Club has raised $2 million to date from prominent VCs like GrowX, Sprout and Axilor Venture.

Website: https://www.advantageclub.co

Job Location: Gurgaon (Work From Office)

Desired Experience: Freshers

Course Specialization: B.E/B.Tech

Target Batch: 2021-2022

Salary: INR 3 LPA - INR 5 LPA
(The final CTC will depend upon candidate's performance in the interview and will be at the company's discretion)

Tentative date of interview: April 2022

Tentative date of joining: Immediate

Job Description:
Requirements:
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint.
- Determining the cause of the problem.
- Selecting and explaining the best solution to solve the problem.
- Expediting correction or adjustment; following up to ensure resolution.
- Coordination with different brands and corporations for conducting events.

Skills Required:
- Should be comfortable for working on Sunday.
- Excellent verbal communication skills.
- Energy, passion and a real drive to get ahead
- Capable, quick, determined
- Immaculate attention to detail
- Team player
- Working will be 6 days a week.
- Should be a Graduate
- Problem-solving
- Attention to detail

Interview Process:
- Online Test
- Multiple Interview Rounds