Customer Care Agent
Work Advantage Pvt. Ltd.
0 - 1 Years
|
1.4 - 2.4 LPA
|
Gurgaon
About The company
Founded by alumni of UCLA, Microsoft and Amazon, Advantage Club is India's largest mobile-first platform for corporate benefits. At Advantage Club, they create mutually rewarding relationships between employers and businesses by managing corporate discounts in India.
They enable organizations to incentivize their employees beyond just salary. They extend "Corporate-Employee benefits" to Wellness, Dining, and Education, Gyms, Shopping and many more spheres of life. They are currently live with 225+ brands and 60+ corporates.
Website: www.advantageclub.in
Job Profile: Customer Care Agent
Job Location: Gurgaon
Desired experience: 0-1 Year
Course Specialization: Any Graduate
Batch: 2015-2016
Salary: INR 1.4 LPA - INR 2.4 LPA (Depending upon the candidate’s performance/experience during the interview)
Bond: None
Training/Probation Period: None
Date of Joining: Immediate
Interview Process:
- Skype Round (If Required)
- Multiple Face to Face Rounds
Tentative Interview Date*: Will be communicated post registration window is closed.
*The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.
Job Description:
-Identify potential clients, and the decision makers within the client organization.
- Research and build relationships with new clients.
- Need to be a Team Player.
- Suggest process improvements.
- Customer Interaction.
- Plan approaches and pitches. Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.
- Participate in pricing the solution/service.
- Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.
Skills required:
-Excellent verbal and written communication skills
- Energy, passion and a real drive to get ahead
- Capable, quick, determined
- Excellent customer care skills
- A passion for delivering high quality customer service and delighting our customers at all times
- Initiative and ability to get on work on their own
- Team player
Education:
B.A., B.A.(Hons.), B.Com., B.Com.(Hons.), B.E-Com., B.Ed, B.Sc., B.Sc.(Hons.), B.Tech/B.E., BBA, BBI, BBM, BBS
Work Experience:
0 - 1 Years
Salary
1.4 - 2.4 LPA
Industry
IT
