CPM India_Backend Executive

About The company

CPM is the global leader in providing integrated sales strategies. They use their Business Model to give their clients cutting edge solutions which they implement through their in-house sales teams.

They are all about helping brands to fly in their retail environment.They think about a brands journey from where it is to where it wants to go. The journey may need a precise mix of components to ensure the most successful retail experience. They have the retail expertise, strategic vision and creative thinking to deliver real-world marketing solutions on the ground.

What They do

They work with clients to develop the right strategy on paper, then bring it to life as engaging and relevant customer experiences.

Merchandising

• In-Store Sales
• In-Store Sampling
• Auditing

Website- http://www.in.cpm-int.com/

Desired experience- 1+ Years

Job Location: Delhi

Course Specialization- B.Tech ( Electronics and telecommunication )

Batch- 2014/2013/2012

Training/Probation Period- 1 week

Salary- Rs. 3.0 LPA to Rs. 3.36 LPA (Depending upon the candidate experience and performance in the interview)

Bond- None

Date of Joining- Immediate

Interview Process-

1. HR

2. Operation

Tentative Interview Date*- Will be communicated post registration window is closed.

*The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Job Description:

TASK# 1 : Web form response handling (all EMEAI countries)  : av. 2500 responses per month

Siebel updates required :-

i. fulfilment of literature requests

ii. creating & assigning accounts

iii. adding contacts to accounts

iv. creating & assigning Service Requests

v. creating & assigning MQLs

SLA : TAT of 2 work days from web response creation

TASK# 2 : IQ error management  :  av. 20 records per day

Siebel updates required :-

i. check IQ staging tables for errors

ii. correct error and re-trigger record to pass it to Siebel

SLA : TAT of 1 work day from error detection

Skill Set Required

Qualification – BE/B.Tech/ME/M.Tech in Electronics & Communication or Electronics

Experience – 1+ Year in backend, CRM or SAP or Microsoft  Dynamic

Location & Working Days – Okhla & 5 Days Working

Timings – 9.30 to 6.30