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Content & Operations Analyst

GoodService
0-1 years  |  2.4-3LPA  |  New Delhi

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Job Description

Company Profile:

Founded in 2014, our team has now grown to 40+ people from premier institutes (Stanford, IIT, IIM, BITS & DU) and diverse backgrounds (science, art, design and business majors). Our mission is to provide the luxury of good service to everyone, to make convenience just a chat message away.

Website:  www.goodservice.in

Job Location: New Delhi

Desired Experience: 0 – 1 Years

Salary: INR 2.40L - 3.00 LPA

Tentative Date of Interview: Will be communicated post registration window is closed

Interview Process:

- HR Round

- Face to Face Interview

Job Description:

- Manage end-to-end customer interactions.

- Manage Live-Chats.

- Constantly update, track and report progress.

- Find local service providers & professionals across categories (like doctors, architects, interior designers, event managers, grocers, etc.) in a given area.

- Review service providers (vendors) past work; classify and rate them.

Skill Set Required: 

- Strong interpersonal skills and facilitation capabilities

- Good communication skills (written & spoken)

  • Job Responsibilities: Content & Operations Analyst
  • Education: B.Sc., B.Tech/B.E., BCA
  • Work Ex: 0 - 1 yrs
  • Salary: 3 Lacs
  • Industry: IT

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