Consultants – Business Analyst

About The Company:

Acidaes Solutions Pvt. Ltd. is the No.1 Commutable Cloud customer relationship management solution company. It is available on both, public cloud and private cloud, providing a flexible ownership model as per business needs. It has many successful implementations of 40,000 users each making it the preferred choice solution for large enterprises looking to create a common strategy execution platform.CRMnext has established technology and practice leadership in multiple industry verticals to help its customers boost profitability by improving all customer related processes. It works closely with its customers, leveraging their extensive cross-domain expertise to enhance business efficiency by improving processes and practices.It has set benchmarks in the CRM industry with innovations like Autobot upgradesTM, Autonoma integrationTM and Shape-shifting architectureTM which has brought paradigm shift in the implementation, ownership experience and TCO of CRM solutions.It is committed to deliver excellence by becoming the preferred CRM partner for its customers and No.1 employer for its associates.

Website: www.crmnext.com

Desired Experience: 1 - 5 year

Salary: Max 7.5 lpa for 5 years

Job Description:

- Meeting clients to understand their CRM and process requirements

- Work as a team member for system requirements definition process and system setup during implementation.

- Re-engineer business processes to ensure accurate CRM roll-out

- Responsible for the implementation of client systems

- Developing high level implementation plans

- Creating and managing the project schedule, participating in performance standards discussions.

- Translating client requirements into system configuration and custom developments and prepares an achievable delivery schedule

- Providing them solutions using CRMnext

- Study of global best practices in CRM vertical

- Coordinating with departments to ensure delivery.

Desired Profile:

- Should have at least 1-3 yrs of experience

- Excellent verbal and written communication, problem solving and analytical skill.

- Ability to deliver on timeliness

- Excellent customer facing skills

- Appreciation of Business Issues

- Strong Technical background.

- Experience in BFSI domain shall be preferred but not mandatory.

- Experience as a CRM consultant. (Either Salesforce/Siebel CRM/Dynamics CRM/any other CRM product) will be preferred but not mandatory.

Technical Skills:

- Good business analytical skills