Collection Telecalling Agent
Jana Small Finance Bank Limited
0 - 1 Years
|
1.2 - 2.2 LPA
|
Pune
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Job Description
About the Company:Jana Small Finance Bank, erstwhile Janalakshmi Financial Services, is headquartered in Bengaluru. It is one of the 10 financial institutions which had received in-principle approval from RBI, in 2015, to set up a Small Finance Bank.
Established in Bengaluru in 2008, it went on to become the largest Micro Finance Institution (MFI) in India, and was recognised globally as one of the worlds innovative financial institutions working on the problem of financial inclusion.
Jana Bank received the final banking license in April 2017 and started banking operations on March 28, 2018. Under the leadership of its MD & CEO, Ajay Kanwal, Jana Small Finance Bank�s vision is to become the leading inclusive digitised bank serving all customer segments and communities of an aspirational India.
Currently, post the transition phase, the bank is enabling its existing 45 lakh customers across 19 states in India to access banking services. It has Capital Adequacy Ratio (CAR) of about 35 percent and a loan book of INR 76 billion as on March 31, 2018. By 2020, the bank aspires to add four million customers.
The bank has deep domain expertise in banking and financial services, with the senior management team having 25+ years of average experience in banking sector. Its current employee strength is of 15,000. By end of 2019, Jana Banks 500 branches will be operational across 19 states, post conversion of majority of its micro finance storefronts into bank branches.
Bengaluru-headquartered Jana Small Finance Bank is regulated by the Reserve Bank of India (RBI).
Website: www.janabank.com
Profile Offered: Collection Telecalling Agent
Job Location: Pune
Course Specialization: Any Graduate
Desired Experience: 0 - 1 Years
Required Candidate profile:
- Should be a Graduate.
- Excellent Communication and inter-personal skills.
- Prior experience in telecalling/collections of 6-12 months.
- Persuasive and good at negotiation.
Roles and Responsibilities:
- Make Outbound calls to customers for collections and inform the amount due.
- Maximize Promise to Pay (PTP) from connected customers as per set targets by convincing the customer to pay.
- Maintain the quality of PTPs that gets generated.
- Deliver the log in efficiency as per set targets on number of calls made, number of PTP generated, number of PTP kept.
- Ensure 100% accurate disposition of all calls in the dialer.
- Ensure 100% adherence to process and scripts.
- Achieve the call quality scores as per set target.
To know more,please visit www.naukri.com/job-listings-Collection-Telecalling-Agent-Pune-under-Third-Party-Payroll-Jana-Small-Finance-Bank-Limited-Pune-0-to-1-years-130919000594?src=jobsearchDesk&sid=15686127808069&xp=44&px=1
Education:
B.Com., B.Sc., B.Tech/B.E., BMS
Work Experience:
0 - 1 Years
Salary
1.2 - 2.2 LPA
Industry
Banking & Finance
