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Cloud Support Associate

Amazon Web Services
0-1 years  |  10-10LPA  |  Bangalore

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Job Description
About Amazon Web Services:
Amazon Web Services (AWS) is carrying on that tradition while leading the world in Cloud technologies. As a member of the AWS Support team you will be at the forefront of this transformational technology assisting a global list of companies that are taking advantage of a growing set of services and features to run their mission-critical applications.


Profile Offered: Cloud Support Associate

CTC Offered: INR 10 LPA

Degree Specialization: B.Tech/B.E. (CS/IT & ECE Only)

Academic Criteria: 65% throughout 10th, 12th & Degree

Batch: 2015-2016 Passouts

Job Location: Bangalore

Job Responsibilities:
Candidate needs to-
- Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs
- Work directly with Amazon Web Service architects to help reproduce and resolve customer issues
- Leverage extensive customer support experience to provide feedback to internal AWS teams on how to improve our services
- Work on projects that improve support-related processes and customers’ technical support experience
- Write tutorials, how-to videos, and other technical articles for the customer community
- Work on critical, highly complex customer problems that may span multiple AWS services
- Interact with leading technologists around the world

Desired Candidate Profile:
- Good knowledge in Java programming, Data Structures, OOPS concepts
- Good understanding of distributed computing concepts
- Good understanding of OS Linux (Sys Admin concepts)
- Good knowledge of Networking concepts (TCP/IP, OSI Model, DNS/DHCP etc)
- Good communication skills (written and verbal)

Hear from our Engineers on What it’s like to Work in AWS Support

Interview Location: Bangalore
(Please Note: Interview Date and Venue will be confirmed Post registration process is over)
  • Job Responsibilities: As a Big Data Cloud Support Associate, you will provide technical support to a wide range of external customers as they build high-demand applications on top of our services.
  • Education: B.Tech/B.E.
  • Work Ex: 0 - 1 yrs
  • Salary: 10 Lacs
  • Industry: IT

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