Cloud Engineer
Rapyder Cloud Solutions Pvt. LTD
0 - 0 Years
|
2 - 2.5 LPA
|
Bengaluru, New Delhi
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Job Description
About the Company:
Rapyder is an agile, innovative company that makes Cloud work for you. With a young, passionate team and expertise in Cloud Computing Solutions, Big Data, Marketing & Commerce, DevOps and Managed Services, Rapyder is the leading provider of Strategic Cloud Consulting, Cloud Migration, DevOps Automation, Managed Services and Security Consulting. Solutions provided by Rapyder is seamless, secure and scalable. With headquarters in Aiken, South Carolina, and development center in Bangalore, India, they have the global assimilation of the cloud industry and ensure optimal technology solutions to reduce costs, streamline business processes and gain business advantages for their clients.
Website: www.rapyder.com
Job location: Bangalore/New Delhi
Desired Experience: Freshers
Target Batch Passout: 2018
Training/Probation Period: None
Salary: Stipend of INR 7,OOO (6 months)
- After that salary will be INR 2 LPA- INR 2.5 LPA
(The final CTC will depend upon candidate’s performance in the interview and will be at the company discretion)
Course Specialization: BTECH(CS,IT)
Bond: None
Tentative date of Joining: Immediate
Tentative date of interview: Will be communicated post registration window is closed.
* The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.
Job Description & Skill Set Required:
- Enablement of L1 Team with Training & Guidance.
- To Work very closely with L1 Team to avoid any delay in any resolution
- Open to work in 24*7 environments.
- Capacity planning, administration, maintenance planning, support, security
- Carry out the advance level of troubleshooting on Linux OS and applications
- Extend technical support the Clients over email and phone.
- Responsible for the uptime of the various client projects being managed / monitored.
- Ensure that the tickets raised per shift are closed as per SLA and if not escalate as per the escalation Matrix defined.
- Raise and also technically update the tickets in ticketing system for all the issues handled / worked upon.
- Shift report generation on daily issues handled / escalated in the form of Daily reports. Work on the change request and new Installations
- Ensure earlier resolution to the issues to meet SLA, should follow-up with vendors / clients, wherever required, to timely resolution & minimum downtime.
- Possess strong product, technology and industry knowledge of the cloud computing domain
- Understand functionality and capability of a core set of virtualization and infrastructure automation tools
- Completes assigned activities within schedule
- Work independently and as a part of result oriented, fast-paced dynamic environment with little to minimal supervision
Last date to apply: 04 May 2018
Interview Process:
- Hr round
Education:
B.Tech/B.E.
Work Experience:
0 - 0 Years
Salary
2 - 2.5 LPA
Industry
IT
