Client Servicing Executive
Mahatta Art
0 - 0.6 Years
|
2.16 - 2.4 LPA
|
New Delhi
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Job Description
About the Company:
Mahatta Art is about history, Mehta's family and their lifelong connection to photography and art. Mahatta is into the profession of photography since 1915, when Late Sh. Ram Chand Mehta along with his brothers co-founded Mahatta & Co. (a photography studio). In 2002, Mahatta evolved in to the digital photography by venturing in to the online image licensing business, catering to the image needs of Advertising agencies, Corporates, Marketing & Media professionals, Newspaper & Publications, etc . After the success and nearly 14 years of experience in the image stock industry Mahatta's has introduced Mahatta Art one of the finest art gallery in India in the year 2014.
Website: www.mahattaart.com
Job location: Delhi
Desired Experience: 0-6 Months
Salary: INR 2.16 LPA to 2.4 INR LPA(Hike as per industry standards)
(The final CTC will depend upon candidate’s performance in the interview and will be at the company’s discretion)
Course Specialization: Any Graduate
Bond: None
Date of Joining: Immediate
Tentative date of interview: Will be communicated post registration window is closed.
* The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.
Job Description & Skill Set Required:
- Assist in resolving clients’ issues/problems by listening to complaints and offering solutions effective for satisfactory resolution
- Responsible for assisting clients queries through web chat desk or calling or mailing
- Responsible for calling clients taking their feedbacks and pitching other products or promotional materials
- Give recommendations to clients and aid them in selecting suitable artwork/services that best meets their requirement
- Track order processing and shipment so as to ensure timely delivery.
- Maintain excellent customer service and ensure the customer service team adhere to acceptable standards for client service
- Contact clients to ensure they are satisfied with artwork and service offered.
- Maintain MIS of orders and client queries and share it with the management/accounts.
Interview Process:
- HR round
Education:
B. Pharm, B.A., B.A.(Hons.), B.Com., B.Com.(Hons.), B.Des, B.E-Com., B.F.Tech, B.Sc., B.Sc.(Hons.), B.Sc.(Hotel Management), B.Tech/B.E., BAF, BBA, BBI, BBM, BBS, BCA, BCM, BDS, BFIA, BFM, BHM 3 Yr., BHM 4 Yr., BIM, BIT, BJMC, BMM, BMS, Chartered Accountant, Diploma 1 Yr., Diploma 2 Yr., Diploma 3 Yr., LL.B, M. Pharm, M.A., M.A.(Hons.), M.Com.(Hons.), M.Des, M.Phil., M.Sc., M.Sc. (Tech.), M.Sc.(Hons.), M.Tech./M.E., MBA, MBBS, MBE, MCA, MCM, MFM, MMS, MSW, Nursing, P.G. Diploma 1 Yr., P.G. Diploma 2 Yr., P.G.D.B.A, P.G.D.B.M., P.G.D.C.A, Ph.D.
Work Experience:
0 - 0.6 Years
Salary
2.16 - 2.4 LPA
Industry
IT
