About the Company:
Job location: Delhi
Desired Experience: 0-6 Months
Salary: INR 2.16 LPA to 2.4 INR LPA(Hike as per industry standards)
Course Specialization: Any Graduate
Date of Joining: Immediate
Tentative date of interview: Will be communicated post registration window is closed.
Job Description & Skill Set Required:
- Assist in resolving clients’ issues/problems by listening to complaints and offering solutions effective for satisfactory resolution
- Responsible for assisting clients queries through web chat desk or calling or mailing
- Responsible for calling clients taking their feedbacks and pitching other products or promotional materials
- Give recommendations to clients and aid them in selecting suitable artwork/services that best meets their requirement
- Track order processing and shipment so as to ensure timely delivery.
- Maintain excellent customer service and ensure the customer service team adhere to acceptable standards for client service
- Contact clients to ensure they are satisfied with artwork and service offered.
- Maintain MIS of orders and client queries and share it with the management/accounts.
- HR round
B. Pharm, B.A., B.A.(Hons.), B.Com., B.Com.(Hons.), B.Des, B.E-Com., B.F.Tech, B.Sc., B.Sc.(Hons.), B.Sc.(Hotel Management), B.Tech/B.E., BAF, BBA, BBI, BBM, BBS, BCA, BCM, BDS, BFIA, BFM, BHM 3 Yr., BHM 4 Yr., BIM, BIT, BJMC, BMM, BMS, Chartered Accountant, Diploma 1 Yr., Diploma 2 Yr., Diploma 3 Yr., LL.B, M. Pharm, M.A., M.A.(Hons.), M.Com.(Hons.), M.Des, M.Phil., M.Sc., M.Sc. (Tech.), M.Sc.(Hons.), M.Tech./M.E., MBA, MBBS, MBE, MCA, MCM, MFM, MMS, MSW, Nursing, P.G. Diploma 1 Yr., P.G. Diploma 2 Yr., P.G.D.B.A, P.G.D.B.M., P.G.D.C.A, Ph.D.
0 - 0.6 Years
2.16 - 2.4 LPA