Client Relationship Executive

About The company

Work Advantage, founded by alumni of UCLA, Amazon and Microsoft is a digital platform of corporate benefits. They connect businesses in almost all strata of society with corporations of all scales, by managing the corporate discount provided by partnering companies throughout the country.

Website: www.workadvantage.in

Desired experience: 0-1 Year

Job Description: Client Relationship Executive

Course Specialization: Any Graduate

Batch: 2014/15

Probation Period: 1 month

Salary: Rs. 1.5 LPA to Rs. 2.5 LPA (Depending upon the candidate experience and performance in the interview)

Bond: None

Date of Joining: Immediate

Interview Process:

- Telephonic Round

- Multiple Face to Face Rounds

Tentative Interview Date*: Will be communicated post registration window is closed.

*The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Job Description:

- Provide consultative lead on all client requests and inquiries.

- Manages assigned clients’ daily operational needs and oversees outstanding requests and issues.

- Ability to provide daily operational support & management for assigned clients.

- Schedule and lead regular status reports with clients and provide regular updates on requests and outstanding issues.

- Serve as an escalation point of contact to ensure client issues are resolved in timely manner.

- Provides Client Solutions management and Director of Client Relations updates on service issues.

- Review possible solutions and present options and a recommended solution and advice that best meets the client’s business objectives.

- Define scope and requirements as a project team member on client requests and implementations.

- Lead Generations

- Backend and admin work.

Skills Required:

- Ability to work independently and learn quickly.

- Positive attitude and ability to develop strong client relationship.

- Excellent telephone communication skills.

- Effective time-management skills.

- Multitasking