Client Relationship Executive

About the company:

RentMantra Brings wonderful career opportunities for those aspirants, who want to enhance their career in the Service Industry. We are devoted to maximizing the intuitive skills of our Team. A high value is given to democratic approach, which encourages the open discussion to express the new & business-centric ideas. We at RentMantra are not looking for the employee we are looking for a Team. You would be able to give your views, discuss them with the team & see them translated into action and impact, working in a team to deliver professional work valued by our clients. We value the insights and fresh perspectives you bring as a young professional to RentMantra As you journey along with us, we look to reward and recognize excellent contributions as we take your career seriously, but we hope you’ll realize that we have even more to offer. So come, join hands and take part in making a difference in the world you live in.

Website: www.rentmantra.com

Job Profile: Client Relationship Executive

Job location: Noida

Desired Experience: Fresher's

Salary: INR 1.8 LPA to INR 2.4 LPA+ Incentives (based on experience and skills)

Course Specialization:  Any Graduates

Tentative date of joining: Immediate

Tentative date of interview: Will be communicated post registration window is closed.

*The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Job Description

We are looking for Client Relationship Executive to create or nurture long term relationship with Customer and clients and customers. You will resolve any issues that arises to ensure customers are satisfied with our services.In this role, you should be an excellent communicator who’s able to grasp customer needs and brainstorm ways to fulfil them. If you have Customer Relationship background we would like to meet you. Your goal will be help us safeguard our revenue and retain our customer.

RESPONSIBILITIES:

-Building long term relationship with customers and clients.

-Addressing customers concerns and complaints.

-Regular follow-ups and coordination with customers to ensure they are satisfied.

-Act as a point of contact for complaints and escalate issues as appropriate.

-Assist and coordinate with sales team to get lead close..

-To convert all online / offline leads by calling and managing leads coming through social media.

-Follow up and Getting in touch with inactive clients/customers in database.

-Posting of rentals from different sources Online and verifying the details.

Skills Required

-Excellent communication and negotiation skills.

-Problem solving aptitude.

-Ability to work well with a team.

-Immediate joiner

-Willing to work with a growing start up

Interview Process:-

-Multiple Face to Face Rounds