Client Relations Associate

About the Company:
Absolute People Screen delivers regional background checks, drug testing, and employment verification services across Asia, Middle East, Africa and Levant to help companies hire the right candidates, so they can grow successfully and efficiently – no matter their size or industry.

Website:http://www.absolutepeoplescreen.com

Job location: Gurgaon

Desired Experience: 0-0.5 years

Target Batch Passout:  2015-2016

Salary: INR 1.4 LPA -1.6 LPA
(The final CTC will depend upon candidate’s performance in the interview and will be at the company’s discretion)

Course Specialization: BCA,/B.Sc./ BE/B.Tech /BBA/B.Com

Tentative date of joining: Immediate

Tenative date of interview: Will be communicated post registration window is closed.

* The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Job Description & Skill Set Required :
- Receiving employment screening cases from clients.
- Acknowledging case receipt to clients.
- Assigning cases to verifications team.
- Communicating first & second level insufficiencies to clients.
- Clearing insufficiencies and client follow up.
- Applicant Chasing.
- Invoice Delivery and Payment Follow up.
- Weekly Client Calls.
- Delivery of Client Progress Sheets.
- Addressing client queries via phone and email.
- CSAT Surveys.
- This is a client facing role and hence the person should be able to think out of the box, should be creative in delivering a solution to the client, should be able to see a potential problem brewing and identify a solution to fix it and should have an eye for detail.
- The individual should represent “Absolute” positively in front of all clients and should be the ambassador of the company to the client. Total & utmost professionalism over phone & email is a must requirement.
- Timely Delivery of all tasks to the client is a must requirement. The client relations role may require the individual to stretch beyond their normal working hours to deliver items to the client.
- 100% attendance and punctuality is a mandatory expectation for this role.
- Excellent communication and inter personnel skills.

Interview: Face to face

Last date to apply: 9-January-2017