Client Relations and Operations- Executives And Sr. Executive
DigiVersal Consultants Pvt Ltd
0 - 5 Years
|
0.5 - 3 LPA
|
Greater Noida, Gurgaon, New Delhi, Noida
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Job Description
About the Company:DigiVersal came into existence when qualified individuals from diverse backgrounds and their ideas collaborated. The motive
is to nurture as well as promote academic learning,professional development, and intellectual skills among
every capable individual.This is done by delivering high-quality, authentic and trustworthy academic content writing services globally.Today, DigiVersal has a vibrant work culture that consists of academic writers, web developers, content writers, digital marketing and sales individuals.We all work as a team! We also present you a unique combination of academic consulting and digital technology solutions.
Website: www.digiversal.in
Profile Offered: Client Relations and Operations- Executives And Sr. Executive
Job Location: Delhi NCR
Desired Experience: 0 - 5 Years
Course Specialization: Any Graduate/Post Graduate
Skills/Experience:
- Minimum Educational Qualification and Experience:
- Graduation/ Masters in any specialized subject.
- Minimum 1-2 years experience in handling business operations.
- Required Skills:
- Excellent communications skills in English (Both oral and written)
- Good listener and active problem-solving skills
- Good interpersonal and analytical skills
- Ability to handle pressure and work on tight deadlines.
- Excellent multitasking skills.
- Ready to work in Rotational Shifts
Roles and Responsibilities:
- Intermediate understanding of online tutoring, academic content writing and various facets of domain-specific requirements and employing such understanding in interaction with clients, allocation, after-allocation and quality assurance activities.
- Interacting with clients and writers through both voice (Phone Calls) and non-voice support (Email, Live Chat on Website, Facebook Messages, WhatsApp chats)
- Successfully taking the ownership of the task from the allocation till the final delivery
- Contributing efficiently for different activities of Operations in a 24/7 and highly flexible environment
- Consistently performing well in understanding clients' requirement, assigning projects, handling critical cases until its successful resolution
- Excellent communication with the other teams in various stages between project allocation and project delivery
- Proactively resolving project requirements through collaboration of the clients and writers
- Appropriate understanding of the Cost and Time Requirements of various Technical/Non-Technical Projects
- To work for client satisfaction from the beginning to the delivery of the final orders through Panel
To know more,please visit www.naukri.com/job-listings-Client-Relations-and-Operations-Executives-And-Sr-Executive-DigiVersal-Consultants-Pvt-Ltd-Delhi-NCR-Noida-0-to-5-years-290619001060?src=simJobDeskJD&xp=2
Education:
B.Sc., B.Tech/B.E.
Work Experience:
0 - 5 Years
Salary
0.5 - 3 LPA
Industry
ITeS/BPO
