IBM - Citrix Specialist - Bengaluru, Chennai, Gurgaon, Hyderabad, Kolkata, Mumbai, Noida, Pune
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IBM

Citrix Specialist

IBM

0 - 3 Years   |   Confidential   |   Bengaluru, Chennai, Gurgaon, Hyderabad, Kolkata, Mumbai, Noida, Pune
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Job Description
About the Company:
International Business Machines Corporation (IBM) is an American multinational information technology company headquartered in Armonk, New York, with operations in over 170 countries. The company began in 1911, founded in Endicott, New York, as the Computing-Tabulating-Recording Company (CTR) and was renamed 'International Business Machines' in 1924.

Website: www.ibm.com

Profile Offered: Citrix Specialist

Job location: Hyderabad, Gurgaon, Bangalore, Mumbai, Pune, Chennai, Noida, Kolkata

Course Specialization: ME/M.Tech, M.Com, BSc, BCA, BE/B.Tech, PG Diploma, MSc, Diploma, B.Com, MCA

Desired Experience: 0 to 3 Years

Role and Responsibilities:
Prioritize major incidents based on business impact to the client.
Adopt the given technology to meet the drift of customer and business requirements.
Set up a medium to large extent office, support data center services, remote servers, and set up remote site by configuring needed infrastructure.
Analyze and research options for collaborates with exiting external systems.
Participate in architectural planning for service management and service assurance.
Perform solution testing, debugging and refinements to produce the required end-product.
Prepare program-level, user-level documentation on an as-needed-basis.
Provide and receive technical direction as required to ensure program deadlines are met
Managing Vendor and Customer relationship.
Monitor systems performance and ensures compliance with security standards.
Enforce ‘drop dead' time to prevent outage outside of change window.
Provide updates / communication to senior management on the status of Citrix support related incidents.
Lead daily Operations meetings provided there are no P1 incidents running.
Aid with identifying problem management trends.


Education:

B.Com., B.Tech/B.E., BCA, M.Tech./M.E., MCA

Work Experience:

0 - 3 Years

Salary

Confidential

Industry

IT
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