Call Centre Executive

About the Company:
Logixir is a young start-up and we aim to revolutionize the intra city logistic needs by our robust and efficient operating model supported by extensive use of latest technology.
Our offerings are carefully designed to help our business partners grow their business and to offer customers a seamless, reliable service experience.
We are young at heart and eager to learn. Customer satisfaction is what pushes us to challenge our limits.

Website: http://www.logixir.com/

Desired Experience: Fresher, 0 - 6 months

Salary: INR 1.2 - 1.8 LPA

Job Location: Bangalore

Tentative date of Interview: will be communicated post registration window

Job Description :
-Determines requirements by working with customers.
-Answers inquiries by clarifying desired information; researching, locating, and providing information.
-Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
-Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
-Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
-Maintains call center database by entering information.
-Keeps equipment operational by following established procedures; reporting malfunctions.
-Updates job knowledge by participating in educational opportunities.
-Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills Set Required :
-Well versed in Hindi, English, Kannada.
-2-3 months relevant experience preferred

Interview Process:
-Face to face Interview