Asst. Manager - Client Servicing
SHL (India) Pvt Ltd
1 - 3 Years
|
4.5 - 5 LPA
|
Gurgaon
About The Company:
SHL helps organizations assess, select and develop the right people for the right roles using proven, science-based assessments, technologies, consulting services and benchmark data and offer support to clients across the entire employee life cycle, engaging HR and leaders from Finance, IT, Sales and other organizational teams. As a result, we help executives improve business performance by realizing the value and potential of people
Website: www.shl.com
Job Location: Gurgaon
Desired Experience: 1-3 years
Course Specialization: B.E/B.Tech
Target Batch: 2019/2020/2021
Salary: INR 4.5 LPA to 5 LPA
(The final CTC will depend upon candidate's performance in the interview and will be at the company's discretion)
Tentative date of interview: December
Tentative date of joining: Immediate
* The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.
Job Description:
The Asstt. Manager shall work with Aspiring Minds’ clients (Reporting into Client servicing Manager) and do relevant data management and analysis to service their needs. These clients will include government ministries & skill development authorities. He / She will also interact with the client on a regular basis. The final goal of the job is to create high levels of client satisfaction. The job shall include considerable data management and data analysis and client communication.
Role and Responsibilities:
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Manage, Maintain and deepen Key client relationships, ensure highest level of customer satisfaction.
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Maintain proper communication and coordination with internal teams and clients to manage accounts.
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Prepare weekly MIS for client and internal management.
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Based on regular data analysis, work out new strategies to reach out to clients and ensure best results.
Desired Skills and Knowledge:
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1-3 years of experience in client servicing roles
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Superior organizational and time management skills
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Ability to perform in stressful & volatile situations
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Excellent communication and analytical Skills
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Active problem-solving Skills
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Good operational knowledge of MS-Excel (Graphs, pivot, charts etc.)
What SHL Can Offer You:
- A culture comprised of diverse, global teams who have a passion for collaboration and client service.
- A comprehensive benefits package.
- Support, coaching, and on-the-job development to achieve career success.
- The ability to engage, influence,and impact a broad array of the world’s leading executives.
Interview Process:
- Technical Round -1
- Technical Round -2
- HR Round
Education:
B.Tech/B.E.
Work Experience:
1 - 3 Years
Salary
4.5 - 5 LPA
Industry
HR/Recruitment
