Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to RiseTM. Tech Mahindra is a USD 4.9 billion company with 113,550+ professionals across 90 countries, helping over 926 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra is amongst the Fab 50 companies in Asia (Forbes 2016 list).
Profiles Offered: Associate Technical Support
Job Description and Required Skill Set: Candidates hired would be involved in troubleshooting & handling customer queries related to network devices.
• Willing to work in night shifts
• Excellent verbal communication skills
• Excellent logical reasoning
• Handling Internet Troubleshooting Issues
• Basic Networking, LAN, WAN, Corporate enterprise domain infrastructure environment
Target Batch - 2017, 2018, 2019 and 2020
Degree and Streams: BE/B.Tech (All Disciplines), MCA, GNNIT's are Preferred. 3 Years Diploma holder in Hardware & Networking can also apply
• 6 Months & above experience in any Voice helpdesk Process would be an added advantage
• Fresher may also apply
Annual Compensation: Upto INR 2.73 LPA, plus Loyalty Bonus of INR 10 K - 25 K at every 6 months (twice a year) during first year of employment
IMPORTANT: Candidates are required to join immediately. Candidates from 2020 batch will be hired on contract till final semester exams start and will be re-hired on permanent basis post examinations.
Perks: Pick and Drop facility
Job/Interview Location: Noida/Gr. Noida
• HR Round
• VNA (Voice and Accent)
• Operational Round
0 - 2 Years
0 - 2.7 LPA