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Tech Mahindra Ltd

Associate Technical Support

Tech Mahindra Ltd

0 - 2 Years   |   0 - 2.7 LPA   |   Greater Noida, Noida
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Job Description
About Company
Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to RiseTM. Tech Mahindra is a USD 4.9 billion company with 113,550+ professionals across 90 countries, helping over 926 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra is amongst the Fab 50 companies in Asia (Forbes 2016 list).

Websitewww.techmahindra.com


Profiles Offered
: Associate Technical Support


Job Description and Required Skill Set
: Candidates hired would be involved in troubleshooting & handling customer queries related to network devices.

• Willing to work in night shifts
• Excellent verbal communication skills
• Excellent logical reasoning
• Handling Internet Troubleshooting Issues
• Basic Networking, LAN, WAN, Corporate enterprise domain infrastructure environment


Target Batch
- 2017, 2018, 2019 and 2020


Degree and Streams
: BE/B.Tech (All Disciplines), MCA, GNNIT's are Preferred. 3 Years Diploma holder in Hardware & Networking can also apply


Desired Experience
:

• 6 Months & above experience in any Voice helpdesk Process would be an added advantage
• Fresher may also apply


Annual Compensation
: Upto INR 2.73 LPA, plus Loyalty Bonus of INR 10 K - 25 K at every 6 months (twice a year) during first year of employment

IMPORTANT
: Candidates are required to join immediately. Candidates from 2020 batch will be hired on contract till final semester exams start and will be re-hired on permanent basis post examinations. 


Perks
: Pick and Drop facility


Job/Interview Location
: Noida/Gr. Noida


Selection Process
:

• HR Round
• VNA (Voice and Accent)
• Operational Round


Education:

B.Tech/B.E., MCA

Work Experience:

0 - 2 Years

Salary

0 - 2.7 LPA

Industry

IT

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