We're backed by Fairfax Group, which has operations in over 30 countries and takes a long-term value approach towards investments in India
Website: www.godigit.com
Profile Offered: ASSOCIATE-CUSTOMER HAPPINESS
Job Location: Pune
Course Specialization: Any Graduate
Desired Experience: 0 - 3 Years
Roles and Responsibilities:
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
- Building lasting relationships with clients and other call center team members based on trust and reliability
- Utilizing software, databases, scripts, and tools appropriately
- Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service
- Taking part in training and other learning opportunities to expand knowledge of company and position
- Adhering to all company policies and procedures
To know more,please visit www.naukri.com/job-listings-Associate-customer-Happiness-Go-Digit-General-Insurance-Limited-Pune-0-to-3-years-230719001418?src=simJobDeskJD&xp=5
Education:
B.Com., B.Tech/B.E.
Work Experience:
0 - 3 Years
Salary
Confidential
Industry
Banking & Finance