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Assistant Manager - Client Servicing
Aspiring Minds is India's foremost employability assessment company, headquartered in Gurgaon, AMCAT® - our flagship product is India's Largest Employability Test. Conducted across the country throughout the year, tens of thousands of candidates secure their dream jobs every year through AMCAT.
The state of the art assessment tools developed by Aspiring Minds have been used across industry verticals to help recruit the right people, develop profile-wise employability benchmarks and assess workforce health. Our products not only comprise of state of art simulation based assessments such as voice evaluation, but also corporate and consumer facing portals with strong analytics.
Aspiring Minds' management comes from IITs, MIT (USA) and IIMs, more than 250 full-time employees, and an advisory board with distinguished people from Harvard Business School, MIT and UIUC (USA). With a strong pan-India operational presence, the Aspiring Minds team has helped leading corporations across industry verticals improve their recruitment process efficiency and the quality of talent being acquired.
Aspiring Minds products and solutions have been adopted by leading corporates including HCL, Genpact, Nokia, L&T Finance, Tata Motors, ZS Associates, Patni, SKS Microfinance, SBI Life, Mphasis An HP Company, Ericsson, Stock Holding Corporation of India, Sapient, John Deere, Tavant, Tally, among others.
To learn more about the company, you can visit our website at www.aspiringminds.com
Profile Offered: Assisstant Manager, Corporate Client Servicing
Job Description :
The candidate shall work with Aspiring Minds' clients and do relevant data management and analysis to service their needs. Our clients use Aspiring Minds' large scale assessment and recruitment services. The candidate will also interact with the client on a regular basis. The final goal of the job is to create high levels of client satisfaction. The job shall include considerable data management and data analysis and client communication.
Salary: CTC Upto 3.0 LPA to 3.6 LPA (inclusive of lucrative incentives)
Job/Interview Location : Gurgaon
Eligibility : B-Tech/B.E. and MBA candidates passed out in 2014/2015/2016.
2016 batch candidates would be hired as Client Servicing Executives.
Role and Responsibilities:
-> Manage, Maintain and deepen Key client relationships, ensure highest level of customer satisfaction.
-> Understand and service client's requirements, be the face of the company to the Top-notch corporates.
-> Create graphs, pivots, charts, etc. of data to analyze it and discuss with seniors
-> Based on data analysis, work out new strategies to reach out to candidates and ensure best results.
-> Maintain proper communication and coordination with internal teams and clients to manage accounts.
-> Prepare weekly MIS for client and internal management.
-> Regular dispatch of emails and SMS to candidates according to business requirements.
Desired Candidate Profile :
-> Excellent communication and analytical Skills
-> 1+Yrs of Experience in Client Handling/management profiles
-> Good operational knowledge of MS-Excel will be a plus point
- Job Responsibilities: Manage, Maintain and deepen Key client relationships, ensure highest level of customer satisfaction.
- Education: B.Tech/B.E., MBA
- Work Ex: 1 - 2 yrs
- Salary: 3.6 Lacs
- Industry: Education