Access Healthcare - Assistant Client Partner/Assistant Executive - Chennai
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Access Healthcare

Assistant Client Partner/Assistant Executive

Access Healthcare

0 - 2 Years   |   2.5 - 3 LPA   |   Chennai
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Job Description
About the Company:
Since 2011, Access Healthcare has been building a business centered on delivering results by leveraging best practices for Revenue Cycle Management. We even developed a unique operating model beginning with:
Best-in-class business processes (focuses on the results your business requires)
Building technologies (enabling efficiency and effectiveness in execution) - business process management suite (arc.in) and robotic process automation technologies
Recruit and retain people (start with the roles defined by the needs, then apply the right people).

Website: www.accesshealthcare.com

Profile Offered: Assistant Client Partner/Assistant Executive

Job Location: Chennai

Course Specialization: Any Graduate, Diploma

Desired Experience: 0 - 2 Years

Roles and Responsibilites:
Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services.
Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference.
Record after-call actions and perform post-call analysis for the claim follow-up.
Assess and resolve inquiries, requests, and complaints through calling to ensure that customer inquiry are resolved at the first point of contact.
Provide accurate product/ service information to the customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received, etc prior to making the call.
Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials/underpayments.


Education:

B.Com., B.Sc., B.Tech/B.E., BCA, BMS

Work Experience:

0 - 2 Years

Salary

2.5 - 3 LPA

Industry

HR/Recruitment
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