SFW Technologies is an end-to-end IT and Analytics services company serving numerous private and public sector clients across a diverse array of industries and countries. SFW's technology independence, global talent, and extensive partner network help our clients harness the power of innovation to thrive on change and guide their digital transformation journeys.
Website: www.sfwtechnology.com
Profile Offered: Application Support Engineer
Job location: Coimbatore(Avinashi Road)
Course Specialization: ME/M.Tech, M.Com, BSc, BCA, BE/B.Tech, PG Diploma, MSc, Diploma, B.Com, MCA
Desired Experience: 0 - 0 Years
Roles and Responsibilities:
Possessing specialist knowledge of operating systems, devices, applications and software.
Providing technical support to teams within the organisation, and to external clients when required.
Assisting with systems integrations.
Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date.
Maintaining and updating technical documents and procedures.
Identifying and resolving technical issues.
Managing coordination at a local and international level where required.
Delivering regular and customized training to teams within the business.
Preparing maintenance plans and upgrading schedules for the organisation's systems.
Developing reports for teams across the business.
Should have strong technical skills in Networking and Cloud.
Education:
B.Sc., B.Tech/B.E., BCA, M.Tech./M.E., MCA, P.G. Diploma 1 Yr., P.G. Diploma 2 Yr.
Work Experience:
0 - 0 Years
Salary
Confidential
Industry
IT