Account Manager

Company Profile:

MantraGrid is a provider of cloud services to small and mid-sized businesses across the world.  We help businesses design, migrate and manage all aspects of their online infrastructure, so that they can focus on managing their business. Multiple data centers located throughout the world allow us to offer several services such as Web Hosting, Email & Collaboration, Mobile apps, E-Commerce, Big Data, Disaster Recovery, Dev Testing.

Website: MantraGrid.com

Job Location: Delhi

Desired Experience: 0 – 1 Years

Salary: INR 1.2 – 1.8 LPA

Tentative Date of Interview: Will be communicated post registration window is closed

Interview Process:

-Written

-HR

Job Description:

- Help us build innovative products, support our customers, and help grow our business.

- Attending to and resolving customer queries of a financial nature via email and occasionally via phone calls

- Client on boarding and Billing Management

- Up-sell our new products to our resellers and work towards increasing their business with us

- Engage with existing resellers through phone calls, emails and personal visits with an aim towards building a strong relationship with them and help them resolve their issues.

Skill Set Required:

- Excellent written and verbal communication skills

- Strong negotiation skills

- Experience in account management, client servicing roles is a plus