Academic Counsellor

Texas Review success comes from our highly committed and potential employees at our Business Centers. We work collaboratively, as together we strive to generate outstanding results for our students. It's the diverse talent, expertise and passion of our people around that makes us unique. Our brand value of Personalized Training has been developed through our customer's trust and expectations.

Website: www.texasreview.in

Profile Offered: Academic Counsellor

Job location: Delhi NCR, Hyderabad, Vijayawada

Course Specialization: Any Graduate / Post Graduates

Desired Experience: 0 - 5 years

Salary Offered: Rs 2,50,000 - 5,00,000 P.A.

Roles and Responsibilities:
1. Provide Pre sales Counselling and advise the students regarding Admission Services and test prep and Immigration.
2. Share information on various courses, colleges, test prep products, application process and dead lines on proactive basis.
3. To be a single point of interface for all customers till conversion.
4. Ensure students are properly educated on the benefits and advantages of enrollment.
5. Support enrollment process.
6. Address questions on Visa, travel arrangement , legal requirements , documents etc.
7. Coordinate with respective team for the product services.
8. Resolve student grievances in consultation with the Centre Manager.
9. Capturing accurate client information on an enquiry form and timely entering the same in system.
10. Proper maintance of inventory and timely issue of kits to students.
11. Generate walk ins from telephonic lead , leads from other sources and referrals.
12. Maintain confidentiality of data.
13. Proactively up selling and cross selling relevant products.