Company Profile:

Indian datacenter "Jaipur Data Center" is established by India's leading hosting company – Host Right Now Technologies India Pvt. Ltd. Host Right Now Technologies is a well-reputed professional Information technology company that offers Secure, Powerful, Reliable & Affordable business solutions. The company's global business segment facilitates its overseas as well as domestic clients with a series of hosting services. We are ISO : 9001 certified company. Established in year 1997, we are now having clients in 57 countries worldwide with offices in India, USA and UK.

Website:  www.jaipurdatacenter.com

Job Location: Jaipur

Desired Experience: 2 –3 year

Salary: INR 1.8 – 2.4 LPA

Bond: Minimum 1 year

Tentative Date of Interview: Will be communicated post registration window is closed

Interview Process:

-Written round
-HR Round

Job Description:

- Treat all customers in a professional, respectful manner

- Handling Technical support tickets from web hosting customers

- Supporting the roll-out of new applications

- Provide client support and technical issue resolution via E-Mail, phone and other electronic medium

- Troubleshooting a variety of technical issues customers are having with their web hosting services

- Prioritizing and managing many open Ticket at one time

- Successfully completes other duties and projects as assigned.

Skill Set Required:

- Microsoft Certified Professional (MCP)/ Red Hat Certified Engineer (RHCE) Preferred

- Experience with Hosting Control Panels (CPanel/WHM/Plesk)

- Excellent understanding of SMTP, HTTP, FTP, IMAP, POP, Exim

- Basic installation, server security, server monitoring

- Installation and modification of Apache, Bind, DNS, PHP, MySQL, Perl

- Managing server Backup/Restore

- DNS Management

- Ability to troubleshoot web hosting and technical procedures as needed

- Computer Knowledge, Good Communication, Preferably B.Tech.

- Ability to work well with a team, constantly changed environment and follow instructions from supervisors and senior colleagues

- Organizational skills with the ability to multitask by talking, using technology and listening

- Confident and passionate

- Willing to work in a 24*7 Environment

- Dependable to be at work during assigned shifts and to complete work as expected.