About The Company : 
Piconet Technologies LLC is among the most promising online tech support companies providing highly professional online technical support services to users across the globe. The company have experts who are well-equipped to provide specific and time honoured support services as per the requirement by individual customers

Website : NA

Salary : INR 3.6 - 4.8 LPA

Job Descriptions/Requirements :

-Good typing skills: 25 WPM & Strong communication skills and actively listen to our customers.

-Good command of English (in both reading and writing)

-Logical, analytical thinking and problem solving skills

-Intermediate understanding of: PCs and internet, Telephone Technology & Office Applications (Word, Excel)

-Solid sense of responsibility and reliability & Strong awareness of privacy and data security

-Willingness to work shifts, punctual and maintain productiveness

-Enjoy learning about and supporting new products

-Guarantee customer satisfaction on every call, provide product solutions, and other duties as assigned

-Deliver outstanding customer service

-Possess excellent listening skills

-Be able to probe for the root cause of issues

-Be able to explain an issue and gain agreement with the customer

-Be detail oriented & be able to work in a fast-paced environment

Interview Rounds :

-Face to face followed by written round