About The Company

RoadRunnr is a B2B hyper-local on-demand delivery service. It helps book, track and manage deliveries at scale. As a technology enabled company the delivery solutions are at a click away.

Website: NA

Job Location: Ahmedabad

 Desired experience:  0 to 3 Years

Salary: INR 1.8 LPA to INR 3 LPA (Depending upon the candidature and  interview performance)

Target Batch Passouts:  2015-2017

Course Specialization: Any Graduate

Tentative date of interview: Will be communicated post registration window is closed.

* The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Tentative date of joining: Immediate

Job Description:

- Managing driver fleet within the assigned clusters. Closely track driver logins and ensure supply availability and positioning as per the demand projections

- Monitor driver performance metrics - productivity, frauds, quality, etc

- Coordinate with demand team for order projections, merchant launch, and down trending merchants

- Re-engagement of inactive drivers. Conduct field support within assigned clusters to reduce driver churn.

- Coordinate with call support team for providing resolution to critical state orders

- Take actions for driver frauds and misbehavior

- Send out driver communication for important updates

- Provide timely resolution to driver issues/ tickets

- Coordinate with team leaders for field sourcing

 Skill Set Required:

 - Good communication skills

 - Fluency in Regional language, English, and Hindi

 - Excel proficiency (vlookup, pivot table, sumif, countif, filters)

 Interview Process:

 -Face to Face round