About The Company:

WeMark Marketing Pvt Ltd is a mystery shopping company and has more than 150 satisfied clients.

Since our inception, we've been helping good companies become great companies with our comprehensive arsenal of proven surveying, auditing, and management systems. Our programs allow our clients not only to gather incident-specific information about the moment of truth when a customer comes in contact with an organization, but also to track and trend attributes and behaviours that impact long-term guest value, satisfaction and advocacy. The company has a cost effective, scalable and innovative business model, which provides flexibility for 24x7 operations. Our Center of Excellence for Brand Auditing in India delivers high quality, cost effective, world-class solutions for all organizations. We put in solutions that ensure a continuous cycle of improvement in processes and business functions.

Website: NA

Salary Details: INR 1.44 - 1.68 LPA

Desired Experience: 0 - 1 years

Job Location: Gurgaon

Tentative Date of Interview: will be communicated post registration window is closed

Tentative Date of Joining: Immediate

Job Description:

-To handle at least two brands individually

-Send application mails to the Auditors.

-Search and select good Auditors from the database for different project.

-To send confirmation mails and assigning mystery audits.

-Monitors mystery shopping visits within the given projects and ensures that they are performed as scheduled

-Make sure that the report is submitted on time by the shoppers and all the required criteria are fulfilled.

-Follows up with any canceled visits and resolves evolving issues that is should maintain a list of back up shopper

-To train the Auditors for each and every scenario

-Prepares presentation materials for shoppers

-To do follow up with the auditors and accepting the audit reports

Skills Required:

-Advanced skills in Microsoft Office applications, specifically Word, Excel, Power point

-Knowledge of e-mail/scheduling software applications.

-Excellent Communication skills

Interview Process:

-Telephonic

-HR

-Team Lead