Job Description:

• Attending Desktop Hardware and Software related issues and tasks.
• OS installation & Troubleshooting.
• Software installation & Troubleshooting.
• I am attending Daily Desktop Support Complaints/Tickets.
• Ensuring timely closure of the reported Desktop tickets/issues and update the user.
• Manage workflow and service request through Client’s call ticketing system.
• Imaging/Re-Imaging end user desktop and laptop machines.
• Software installation, configuration, and troubleshooting for end users.
• Hardware and Software upgrades.
• Performance of IT supports duties as defined by the appropriate team lead.
• Network printer installation/configuration.
• General Desktop Support/Project Coordination/Move activities.
• I have demonstrated expertise in configuring, installing and troubleshooting PC systems, Microsoft XP, 7,8 and 10, MS Office applications, MS Outlook, network configuration, and memory management.

Company Profile:

Sysco InfoTech is promoted and managed due to the possesses the right combination of technical skills and leadership qualities to spearhead this Org. Its aim to be a preferred partner for leading Indian IT’s and MNC’s. They are backed by their invaluable experience in the field of Enterprise Systems Management, the vibrant team comprising of seasoned and experienced technocrats with management expertise in Network industry having more than eight years in the IT industry.