Job Summary:

Job Description -ADM

Responsible for

• Agent Recruitment
• Agent Development
• Meet Business targets
• Customer Centricity

Key Responsibilities:

  Agent Recruitment

• Develop various sources of agent hiring & build a team of agent & agent pipe line.
• Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring
• Implementation of MNYL GOLD process and adhere to the business norms
• Follow agent 9 pointer hiring mechanism & other hiring norms

  Agent Development

• Ensure product knowledge by MNYL ways of training
• Field demonstration (FOD’s)
• Development of agent prospecting habits, calling habits and work habits.
• Work with agent on planning and reviewing of activities and goals.
• Identify the training needs of the agent and work with Trainers to improve the same

  Meet Business Targets

• Achievement of monthly, quarterly & yearly business plans.
• Improve agent productivity & persistency by regular PRP/IID/GID etc…
• Ensure companies product mix sales ration and adhere to the business norms.
• Maintain agent pro activity as per business plan

  Customer Centricity

• Be MNYL brand ambassador  & a customer champion
• Follow MNYL sales practice to develop deep customer loyalty
• Hold periodical customer meet to understand customer pulse & need
• Ensure customer queries are responded to satisfactorily as per MNYL standard.

Desired Competencies

• Sourcing & Selection capability
• Nurturing & Developing talent
• Result orientation
• Customer centricity
• Planning & Execution

MOS:

  Achievement of business plan & GPA

  Recruitment / Development & Activisation of agent as per plan.

  Persistancy as per MNYL grid

  Achieve GOLD Score as per MNYL standard

  Number of EC/MDRT agent

Minimum Education:

 Graduate preferably with an MBA.

Candidate Specification 

  Age not less then 26 years

Work experience not less then 3 years in relevant field, & over all experience of 6-8 years.

  Experience of handling 4-5 member team for 2 years.