About The Company:
Fretron is the only 'complete' end-to-end transportation management system. Shippers, carriers, LSPs, and vendors can streamline and automate their logistics management with Fretron TMS. Order management | Live Shipment tracking | Billing and Settlements | Top logistics ‘tech’ solutions: • Robust yet dynamic order management • Complete freight/shipment visibility and tracking • Total billing, invoicing, and settlements • Extensive IoT and logistics (tech) infrastructure Top features/industry application for Shippers and Carriers/LSPs: • Order Management • Yard Management • Fleet Management System • Load Building • Real-time Spot Bidding • Vendor Performance Scorecard • Complete Transport Management System • Logistics Automation • Logistics Control Tower • Real-time Shipment/Package Tracking • Electronic Proof of Delivery • Freight Billing & Settlement

Website: NA

Job Location: Gurgaon

Desired Experience: Freshers

Course Specialization: B.E/B.Tech(CS/IT)

Target Batch: 2021

Salary: INR 3 LPA
(The final CTC will depend upon candidate's performance in the interview and will be at the company's discretion)

Tentative date of interview: Will be communicated post registration window is closed

Tentative date of joining: immediate

* The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Job Description & Skill Set Required:
Requirements:
- Good knowledge of REST APIs and tools like postman, etc.
- A better understanding of JavaScript/NodeJS.
- Technical knowledge regarding company product and services
- Involved technical understanding of industry standards and practices
- Technical writing ability
- Knowledge of relevant tools and applicable software programs.
- Troubleshooting skills
- An Analytical Mind
- Communication skills
- Customer-oriented and cool-tempered
.
Responsibilities:
- Finding solutions from previous cases using the Knowledge Base
- Working the life-cycle of a help desk incident
- Collect information on the problem to pass it to the development/product team if necessary
- Adding further information and details to the initial desk tickets
- Closing and re-assigning tickets
- Handling break/fix and configuration issues
- Guiding customers on troubleshooting
- Review information and training available for first-level support
- Diagnosing the root cause of the problem and resolving them as per the SLA.
- Working with tools like postman, script editor, etc. to help customers provide a quick solution by writing scripts, etc

Interview Process:
- Online Test
- First Technical Interview
- Second Technical Interview
- HR Interview