Company Profile:

Live Technician is a leading and globally managed technical support providing organization with an objective to provide world class technical assistance to consumers & small businesses. It is an ISO 9001:2008 and ISO 27001:2013 certified company, committed to provide best software solutions, network monitoring, SEO and website services to our valuable clients. We offer services to the millions of customers globally and our expeditious experts are available 24x7 to provide round the clock services. We have an excellent team of highly experienced and professionally certified engineers, who are able to troubleshoot your system problem and provide the instant solution for your system issues.

Website: NA

Job Location: Noida, Jaipur, Indore, Mohali 

Desired Experience: 0.5 – 1 Year

Salary: INR 2 – 4.2 LPA

Tentative Date of Interview: Will be communicated post registration window is closed

Interview Process:

-HR

-Written

Job Description:

- Troubleshoot for technical issues related to computers.

- Providing technical assistance to international clients Should focus on selling of Annual/Per incident plan.

- Technical Sales process (Only voice based) receives the calls of the Customers, Solve their query, up-sell the product.

- Responsible for effectively handling customer objections/queries and meeting conversion/revenue targets Interaction with customers located in the USA /Canada over the phone.

- Performing callbacks as required.

- Respond to request for support and assistance from customers.