About The Company:

Masters Support Tech was founded in April 2013 with a talented team of agents and managers. Since then, MST has grown to a workforce of over 80 employees and is currently scaling by adding 10 employees per month. The founders have together spent decades in the industry, thus carrying a strong knowledge to lead our growing organization.

Website: NA

Salary: INR 1.86 to 3.6 LPA + Incentives

Probation / Training Period: None

Desired Experience: 1-3 Years

Course Specialization: Any Graduate

Target Batch Passout: 2012-2015

Bond: No

Tentative date of joining: Immediate

Tenative date of interview: Will be communicated post registration window is closed.

*The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Job Description:

- Knowledge and hands on experience with Windows XP, Vista, Windows 7,8 , Windows 10,10.1 & MAC operating systems.

- Processing calls & solving problems faced by the users by taking remote assistance of systems online.

- Ability to work in a team environment, handle multiple tasks simultaneously and adapt quickly to changes.

- Sound Knowledge of computer & Internet and technical sales.

- Should be able to work in night shifts.

- Candidate must possess impeccable verbal and written communication skills, and experience in tech sales

- Quickly identify issues and resolve them based on guidelines and experience in tech support sales

- Should have qualities of time management, patience and ability to speak to customers with confidence and conviction and prior technical support sales experience.

- Should have an attitude that is well approachable by consumers and understanding their problems.

- Should have extremely good listening skills in order to understand what the customers want to say or express and technical sales experience in same industry

- Ensuring the satisfaction of customers in every stage of the process.

- Must possess customer handling & telephonic etiquettes.

- Target Oriented.

Interview Process:

-Face to Face Interview