About The Company:
We are a Management and Technology Consulting Services and Solutions Company. The very element for ITechServ is the basic idea of efficient cost-cutting with immaculate results. We are experts in Kaseya; the software used by MSPs across to provide Managed services. We assist our valued clients in setting Kaseya scripting, patch management, BUDR backups and other functionalities, optimizing and taking it to the next level so that they get the real business value and are able to serve the clients to their best.

Website: NA

Job Location: Mohali

Desired Experience: 0-1 Year

Course Specialization: B.E./B.Tech(CS/IT)/BCA/MCA

Target Batch: 2018-2019

Salary: INR 1.5 LPA - INR 2.4 LPA
(The final CTC will depend upon candidate's performance in the interview and will be at the company's discretion)

Tentative date of interview: Will be communicated post registration window is closed

Tentative date of joining: Immediate

* The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.

Job Description & Skill Set Required:
- Maintaining and administrating computer networks and related computing environment including system software, application software, hardware and configuration.
- Dealing and handling, various system and server related issues physically and remotely.
- Performing Ticket based operations for our international clients.
- Providing the assistance over remote as a technical expert to international clients.
- Working as a Kaseya expert and provide solution to any issue occurred while maintaining the server and workstations through Kaseya.
- Communicating with the client and providing them the required information as a technical expert.
- Dealing with the issues related to the Microsoft applications, computer applications and other system software’s and providing the fix.
- Performing disaster recovery operations and data backups when required.
- Protecting data, software and hardware by coordinating, planning and implementing network security measures.
- Troubleshooting, diagnosing and resolving hardware, software and other network and system problems.
- Replacing faulty network hardware component when required.
- Maintain configuring and monitoring virus protection software and email applications.
- Monitoring the network performance to determine if adjustments need to be made.
- Conferring network users about solving existing system problems.
- Operating the master consoles to monitor the performance of network and computer systems.
- Coordinating computer network access and use.
- Designing, configuring and testing networking software, computer hardware and operating system software
- Should have knowledge in CCNA, CCNP or MCSA (any one) Mandatory.
- Aware of ticketing system and understanding SLA based ticket resolutions.
- Knowledge of connectwise and autotask is preffered

Interview Process:
- Telephonic Round
- Video Interview