About the Company:
Founded by Parshant Jain in 2017, Simplify Reality was conceptualized and created in California as an ingenious way to automate Customer Support. It brings the practical application of Artificial Intelligence & Machine Learning to customer service operations. It is revolutionizing the traditional way of handling customers' queries.

Millennials & iGen are altering the way they interact with companies. They prefer text (SMS), email & WhatsApp instead of lengthy phone calls. With Simplify Reality, whenever a new message comes in via Email, SMS, WhatsApp, Social Media, Mobile Messaging or Live Chat, our AI provides the best answer 24/7/365 without human intervention. AI constantly learns and delivers fast and accurate replies. Of course, if our AI determines an inquiry needs additional follow-up, an email is automatically sent to the right person in your company to pursue.

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