Software Support Analyst
DispatchTrack Software Pvt Ltd
0 - 0 Years
|
3 - 3 LPA
|
Hyderabad
0 - 0 Years
3 - 3 LPA
Hyderabad
B.Tech/B.E.
About the Company:-
DispatchTrack is a software product company, headquartered in San Jose, California with offices in San Jose, Baltimore, Mysore and Hyderabad. We are an 10-year old company and provide route optimization and mobile dispatch software to the trucking logistics industry. Our customers are mostly in North America and we are expanding into other regions such as Europe and Asia. Our award-winning software is considered as the leading solution in final mile logistics.
Website: NA
Job location: Hyderabad
Desired Experience: Freshers
Target Batch Passout: 2019
Training/Probation Period: 3 Months
Salary: INR 3 LPA ( for first year)
INR 3.3 LPA - INR 4.2 LPA ( for second year)
(The final CTC will depend upon candidate’s performance in the interview and will be at the company discretion)
Bond: 2 Years
Tentative date of interview: Will be communicated post registration window is closed.
* The shortlisted candidates will be sent Admit Cards/Call Letters on their registered mail Id, which they will need to, carry on the date of Interview. No candidate will be entertained by the company without the formal intimation from Aspiring Minds.
Job Description & Skill Set Required:
- Perform root-cause analysis for any issues reported by the customers as they use our
software.
- Document bugs and enhancements reported by the customers and be liaison to the
product team.
- Train new customers on product features.
- Monitor the production infrastructure and follow escalation protocols.
- Integrate DispatchTrack with other software using our API.
- Communicate over phone and email with international customers.
- Be available for rotational shifts 24X7 to support our customers worldwide.
Last date to apply: 04 November 2018
Interview Process:
- Written Test
- Technical Round
- HR Round
Education:
B.Tech/B.E.
Work Experience:
0 - 0 Years
Salary
3 - 3 LPA
Industry
IT