Quality Analyst

Tech Mahindra Ltd
1 - 2 Years   |   3.5 - 3.5 LPA   |   Noida
1 - 2 Years
3.5 - 3.5 LPA
Noida
B.Tech/B.E.
About Company
Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to RiseTM. Tech Mahindra is a USD 4.9 billion company with 113,550+ professionals across 90 countries, helping over 926 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra is amongst the Fab 50 companies in Asia (Forbes 2016 list).

Website: NA

Profile Offered: Quality Analyst

Job Description:
• International tech Support
• Call auditing for all the inbound calls
• Feedback sharing with the agents
• Knowledge of few quality tools
• Good communication skills
• Tech Support**/service desk background
• International process
• Voice support
• Quality tools knowledge/hands on

Target Batch: 2017, 2018, 2019

Degree and Streams: BE/B.Tech in Computer Science, Information Technology and other related streams

Eligibility Criteria: Min. 50% throughout academic score with no active backlogs

Desired Experience: Minimum 1 year

Annual Compensation: INR 3.5 LPA

Job Location: Noida

Selection Process: HR Round

Education:

B.Tech/B.E.

Work Experience:
1 - 2 Years
Salary
3.5 - 3.5 LPA
Industry
IT