About The Company:-
E-Tech Services Private Limited is a 22 years 2 months old Private Company incorporated on 14 Jul 2000. Its registered office is in West Delhi, Delhi, India. The Company's status is Active, and it has filed its Annual Returns and Financial Statements up to 31 Mar 2021 (FY 2020-2021). It's a company limited by shares having an authorized capital of Rs 0.05 cr and a paid-up capital of Rs 0.01 cr as per MCA.2 Directors are associated with the organization. Vikas Rajput and Mamta Rajput are presently associated as directors.

Website:NA

Job Location: Gurgaon (work from office)

Desired Experience: Freshers

Course Specialization: B.tech (CS/IT), M.tech

Target Batch: 2022

Salary: INR 3 LPA

Tentative date of interview: October

Tentative date of joining: Immediately

Job Description:-
Role&Responsibilities:
-Gather client feedback.
-Identify client needs and help client use specific features.
-Respond to client queries in a timely and accurate way, via phone, email or chat.
-Assist in training junior Customer Support Representatives
-Inform client about new features and functionalities
-Follow up with client to ensure their technical issues are resolved.
-Update our internal databases with information about technical issues and useful discussions
with clients.

Skills Required:
-Multi-tasking abilities.
-Understanding of how CRM systems work.
-Patience when handling tough cases.
-Excellent communication and problem-solving skills.
-Knowledge about Mongo, Angular and NodeJS.

Interview Process:
-1 Technical round.
-1 HR round.